Julie Berndt of WR Starkey Mortgage has been our broker for the past nine months. Her knowledge in this industry has really set the mark high for any of her competitors. She is continually tracking the market for the right loan for her clients; she has proved to be a great asset to our company by finding us the most cost effective loans for our business.
Her greatest qualities that have proven her success would be those of integrity and sheer hard work. We would be happy to recommend Julie to any future clients.
~ Channa Speckman -
All In One Contractors
My experience working with Julie Berndt has been exceptional. Julie has outperformed any mortgage company I have previously done business with.
Julie has given me valuable advise in structuring my mortgage and in the construction loan for my next project. There are so many different loan programs to choose from I consider it an asset to have an honest, knowledgeable, responsive loan officer in my corner. Julie was able to recommend a loan that was perfect for my unique situation. Julie was able to close the loan quickly constantly keeping me informed of the latest developments. It is refreshing to have phone calls returned quickly especially during the anxious days before a closing.
I have referred Julie to family members and friends and do not hesitate in recommending Julie to you.
~ Jesse Goble - Goble Painting, Inc.
Thank you soooo much!! Thanks for making it such an easy transaction!! I honestly thought this process may have been a nightmare because I didn't think I would be able to find anything nice that I could afford and I also thought my bankruptcy was going to hold me up too. But you and Julie made it VERY easy for me!!
~ Garcia
Julie Berndt has researched and recommended a number of re-financing options for our home. She has been intimately involved in the selection of the best possible programs from a variety of lending institutions to meet our requirements. She has taken the initiative to contact a variety of lenders and support personnel to efficiently manage the paperwork, administrative and customer relation aspects of the closing process.
Her background, experience and in-depth understanding of home mortgage markets are strong assets. She has been able to coordinate several projects simultaneously. We are looking forward to closing on our mortgage this week and we appreciate the significant effort she has made for all parties involved.
~ Terry L. Zenner - President of Alpine Automation, Inc.
In October, 2003, when we worked with Dean Gary of Re/Max 3000 on our first transaction together, I recall being highly impressed. I assumed you had many years of experience in mortgage lending because of your unique standard of service, responsiveness, and product knowledge.
With 14 years title insurance sales and management experience and an MBA, I feel a great appreciation for attention to detail, commitment to customer service, professionalism, and knowledge. Working with hundreds of mortgage loan officers over these years, you are among only 3 to whom I will refer a friend or family member. You've consistently gone above and beyond in your service, and more specifically, you proved your patience and professionalism in helping my father with his mortgage needs.
Not only do you demonstrate a consultative approach guiding your clients into the best mortgage product that will suit their needs, but you do so without any self-serving motivations. At times clients may realize that too late, i.e., on Hubbard, the borrowers decided to choose another lender based on false promises only to find at closing that you alone had acted in consideration of their best interests and spoken the truth.
Over the past year, you've successfully closed a broad array of loan products, yet I was most impressed with your wok on the Hunt loan. You made the impossible possible! I recall telling you that the loan would never close because of the overwhelming challenges we faced in providing insurable title. Yet when I thought it might be better to give up, you maintained your composure and saw it through to a successful closing. I know the relatively small amount you earned on that loan in no way compensated you for your time, but that has never been your motivation. Your focus has always been on what's best for the customer.
In case you hadn't fully recognized how impressive your standard of service is, my observations are that:
You personally meet with your clients at whatever place and time is convenient to them.
You take the time to explain the steps your clients need to follow in a purchase or refinance, and answer questions in a manner that was very easy for them to understand.
You personally manage each phase of the transaction from start to finish and post-closing.
You respond to many phone calls promptly and completely.
You've attended each and every closing except (1) when your child was extremely ill, and (2) when the IREA utility truck collided with you on the way to the closing.
~ Jon Chew - LandMark Escrow & Title LLC
Thank you for the incredible job you have done in getting the Neubauer transaction completed! You succeeded where many other less tenacious and talented people failed. I am so grateful to have come into contact with you and look forward to doing mutually successful business with you in the future.
~ Karen Faulkner. Service Perfectionist
